Managed IT Services
JDK Multimedia is specialized in innovative IT solutions and complex software projects development. We combine fundamental algorithmic research activity with practical applications in programming, web development & integration, multimedia development, custom IT systems design, testing and consulting. We execute projects based on AGILE methodology. Through this tight integration of basic and applied activities, we managed to be at the forefront of the IT process.
Whether you need an enhanced website or want to optimise your digital marketing strategy, we will help you make IT a part of your business.
In the modern business world, every company needs an IT Department. However, having an IT Department could be very expensive and also a very critical thing. Here JDK Multimedia provides fully Managed IT Services & IT Consulting service and help your business run smoothly and successfully. Our Managed IT Service serves all the benefits like having your own IT Support Team, you work without the pressure of taking full time staff.
Our Simple On-Boarding Process
1. Initiation of a Project
We assign a dedicated transition manager, set out the transition strategy, and decide on the requirements for transition progress and the path to implementation.
2. Knowledge Transfer
We use existing suppliers and internal teams to capture and share information. We outline each Party's roles and obligations in the process.
3. Reverse Knowledge Transfer
Reverse KT where knowledge recipients give documented feedback to project SMEs to demonstrate knowledge acquisition during the service transition process.
4. Services Setup
We use existing suppliers and internal teams to capture and share information. We outline each Party's roles and obligations in the process.
5. Services Transition
In a phased approach, we take responsibility for services from the current supplier or customer to mitigate any potential impact on the business as usual.
6. Handover
We contractually shoulder the responsibility as per the agreed SLA for the delivery of all in-scope services after the "Service start date".